Terms Of Services

Terms of Service

Welcome to Ajwa Mart. By using our website and purchasing from our store, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Conditions

By accessing or using our website, you confirm that:

  • You are at least the age of majority in your region.

  • You agree to use our website and services only for lawful purposes.

  • You will not use our products or services for any illegal or unauthorized purpose.

2. Product Information

  • We strive to display the most accurate product details, including colors, sizes, and specifications.

  • However, there may be slight variations due to lighting, display settings, or availability.

  • All prices are listed in Pakistani Rupees (PKR) and may change without prior notice.

3. Order Acceptance

  • Orders placed on Ajwa Mart are subject to availability and confirmation.

  • We reserve the right to cancel or refuse any order at our discretion, including those with incorrect pricing or fraudulent behavior.

  • Once an order is confirmed, you will receive an email or SMS confirmation.

4. Shipping & Delivery

  • We offer free shipping across Pakistan.

  • Orders are processed within 24 hours and typically delivered within 2–4 business days.

  • Delays may occur during holidays, sales, or unforeseen circumstances.

For more details, refer to our Shipping Policy.

5. Returns & Exchanges

  • Returns are accepted only in case of damaged, defective, or incorrect items.

  • Products must be unused, in original packaging, and returned within 10 days.

  • All returns are reviewed before a refund or exchange is processed.

Please review our full Return & Exchange Policy.

6. Payments

  • We accept various secure payment methods, including Cash on Delivery and digital payments.

  • All payment details are handled securely and are never stored on our servers.

7. User Conduct

You agree not to:

  • Violate any local, national, or international laws.

  • Transmit harmful code (viruses, worms, etc.)

  • Attempt to gain unauthorized access to our website or customer data.

8. Limitation of Liability

Ajwa Mart is not responsible for:

  • Any indirect, incidental, or consequential damages arising from your use of the site or products.

  • Delays, shipping errors, or misuse of products after delivery.

9. Privacy

We value your privacy and handle your data responsibly. Please refer to our Privacy Policy to understand how we collect and use your information.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website after changes implies acceptance of those changes.

If you do not agree with any part of these terms, please discontinue using our website.

Thank you for shopping with Ajwa Mart – where fashion meets comfort!